# MServices: Managed IT in Leme, Brazil

> Your company's IT taken care of, without a technician on staff. Only available to companies headquartered in Leme, SP, Brazil.

URL: https://www.mfactor.dev/en/mservices
Site: MFactor (https://www.mfactor.dev)

## What we deliver

- Fast remote support for most issues
- Automations that take repetitive tasks off your plate
- Support for the systems your company already uses

## Plans

- **Essential: R$ 1,250/month**: Remote support for your company's systems (ERP, email, Office, e-invoicing software); DNS record setup (domain, email and website); Up to 3 automations a month; Up to 8 hours of support a month; Response within 1 business day.
- **Professional: R$ 2,490/month**: Everything in Essential; Maintenance for up to 10 devices; 1 on-site visit a month; Up to 6 automations a month; Monthly report with your company's data; Up to 16 hours of support a month; Response within 4 business hours.
- **Business: R$ 3,790/month**: Everything in Professional; Maintenance for up to 20 devices; 2 on-site visits a month; Up to 10 automations a month; Dashboard with your company's key metrics; Up to 28 hours of support a month; Response within 2 business hours.
- **Full Management: R$ 5,290/month**: Everything in Business; Maintenance for up to 35 devices; Maintenance for your company's servers; 4 on-site visits a month; No limit on the number of automations; Monthly check-in meeting; Up to 45 hours of support a month; Response within 1 business hour.

## Terms

Only available to companies headquartered in Leme, SP, Brazil. Parts, equipment and software licenses are billed separately.

## Contact

- WhatsApp: https://wa.me/5519997789831 (+55 (19) 99778-9831)
- Email: alexandre.martins@mfactor.dev
- Location: Leme, SP, Brazil