# Talk to MFactor

> Three channels, all monitored by people on the technical team. You'll hear back within one business day, and the first assessment is free.

URL: https://www.mfactor.dev/en/contact
Site: MFactor (https://www.mfactor.dev)

## What we deliver

- WhatsApp
- Email
- Form
- Reply within 1 business day

## Official channels

- [WhatsApp](https://wa.me/5519997789831): +55 (19) 99778-9831, the fastest way to start a conversation.
- [Email](mailto:alexandre.martins@mfactor.dev): alexandre.martins@mfactor.dev, best when you already have a scope, attachments or documentation.
- [Form](https://www.mfactor.dev/en#contato): the form on the home page goes straight to the sales inbox, with no middleman.
- **Address**: Leme, São Paulo, Brazil. We work remotely, with in-person meetings arranged when the project calls for it.

## What happens after you write

The first reply arrives within one business day and comes from someone who knows the subject, not a triage desk. We usually set up a thirty-minute call to understand your operation, the problem and the timeline.

That call leads to a free technical assessment: what can be done, in what order and what the risks are. Only after that comes the quote, with the scope in writing, a timeline for each stage, and what is and isn't included. We don't pull numbers from a market average.

## What helps speed things up

- **The problem, not the solution**: describing what's hurting the operation usually gets you further than asking for a specific technology.
- **Systems involved**: ERP, CRM, payment gateway, spreadsheets: what already exists and needs to connect.
- **Deadline and constraints**: a hard deadline, a rough budget or a regulatory requirement changes the proposal.
- **Who decides**: knowing who signs off saves two weeks of conversations that go nowhere.

## For agencies and partners

If you're an agency, studio or freelancer and want to resell development under your own brand, MPartner is the way to go: a standard confidentiality agreement, a cost sheet by project type, and we never contact your end client without your permission.

- [MPartner](https://www.mfactor.dev/en/services/mpartner): white label for agencies, studios and freelancers.

## Contact

- WhatsApp: https://wa.me/5519997789831 (+55 (19) 99778-9831)
- Email: alexandre.martins@mfactor.dev
- Location: Leme, SP, Brazil